CyberGene
HZPiano I'd say that is unacceptable in a € 2.159 instrument. Even more so if this is the second one you find these defects in.
I'm trying to figure out what to make of it. When I spoke to a Yamaha technician, he wasn't familiar with the YC73 (nor CP88 for that matter), it was a local Bulgarian Yamaha technician and in his own words this is very minor and won't affect the function of the encoder in any way. The encoder works as expected, it just turns more easily than the rest of the encoders. It's not such a big deal after all and I guess many people wouldn't notice it. I'm wondering if it's caused by low quality control and/or defective batch of encoders. The serviceman said the situation with spare parts is war-like at the moment and I can order these encoders for him to replace them but it can take 6 months... Maybe Yamaha are also having shortages with those parts and decided to just use what they have (a risky and arguable decision if it was intentional though!). Besides, according to Thomann, Yamaha only supply a few pianos which are immediately pre-ordered which is why there are no available pianos at any moment now and one needs to pre-order.
I'm pretty sure only a very few people would notice that different mechanical resistance of the encoders though since it works smoothly otherwise and its function is not affected, only the mechanical feel. Maybe it's me who are too anal about these things...
