VSL Synchron Pianos player update problem

EB5AGV

Hi all,

I have today updated the player from version .52 to .68 and it has been a big mess, as the new version was unable to use the data stored on an external SSD (I don't have any internal SSD installed VSL instrument, but guess it would also fail). iLok licensing works fine in both cases.

Reverting to the previous player version, it works again. I have tried twice and finally decided to keep the older player. Anybody else with such kind of problem?

Jose

jdg78

EB5AGV

That’s odd. I also downloaded the latest version of the Synchron Piano player a couple days ago and haven’t had any problems loading samples off of my external SSD. Everything works pretty much as before.

I would try contacting VSL tech support and see if they can figure out what’s going on.

Frédéric L

I have installed the VSL Synchron Player 2 days ago (needed for the German Upright), then I suppose it to be quite new. No problem with several VSL piano from my internal SSD. The samples were freshly downloaded (I had the eLicensor samples which are not compatible).

David B

I installed the .68 update and haven't experienced any problems. I've downloaded the Steinway and I'm really enjoying it after having not used if for a few years. I sold it once and I might purchased it again at the discounted price.

God Bless,
David

EB5AGV

Well, so it seems is a thing with my system only… it is pretty odd. The player says there is no valid instrument data on the SSD folders which contains it. But the previous version works with the same ones!. All on iLok, BTW.

I'll keep trying!. And will contact VSL…

Jose