VSL Synchron Pianos and iLok troubleshooting

EB5AGV

Hi all,

I should be missing a silly thing but, after moving the licenses from eLicenser to iLok, with everything looking OK on the VSL site (licenses transferred), iLok updated and tested, showing my licenses, and installing the new player and one of the pianos I own, the new version of the piano player keeps saying: No compatible instruments found

Any hint on what may be happening?

Jose

PS: I am downloading a second instrument; once it finishes, I plan to do a rebbot and try again. Perhaps is as silly as that 😅

Frédéric L

The libraries should be downloaded again from the new VSL installer. I haven’t found this issue.

EB5AGV

Frédéric L Yes, of course, I have done that

EB5AGV

SOLVED!. I needed to open the iLok Cloud Session 🤯

Frédéric L

It is possible that I haven’t found this issue because my licenses are on a iLok key… but it is good to know (for VSL products or other newer products which use the iLok cloud).

EB5AGV

Frédéric L It is possible that I haven’t found this issue because my licenses are on a iLok key… but it is good to know (for VSL products or other newer products which use the iLok cloud).

Yes, that is the key (pun intended) diference! 🤣

David B

I've successfully transferred my licenses to iLok and downloaded my libraries with the new Vienna Assistant app. The cloud service works great and now I don't need to carry the dongle with me when I want to play my Bosendorfer Imperial at work.

Now all VSL needs to do is convert to Universal Binary, improve their sympathetic resonance, add a silent key option, and I'll be all set. Universal Binary is really the most important thing. If they just did only that I'd be happy.

God Bless,
David

HZPiano

David B add a silent key

Such insanely expensive virtual pianos, and not even a silent key??

They keep amazing me.

Cheers and happy playing,

Frédéric L

HZPiano Such insanely expensive virtual pianos

I have founded them quite expensive, but then found Spitfire Hans Zimmer Piano (which isn’t available in full and standard edition. I don’t know if they do many promotions like VSL)

Silent key are rare on a score, but so easy to implement that I understand it should be done.